Effective July 24, 2026
1. Provider
The provider of the WebSmoothly service (the "Service") is Snáz s.r.o., company ID (IČO) 24924661, registered office No. 263, 739 51 Nošovice, Czech Republic, registered in the Commercial Register kept by the Regional Court in Ostrava, Section C, Insert 103492, email hello@websmoothly.com (the "Provider"). The Provider is not registered for VAT.
2. Definitions
Customer — a natural or legal person who enters into a contract with the Provider. Website — the web page created and hosted as part of the Service. Domain — the internet domain registered for the Customer through the Service. Edit — a small content change to the Website under Article 7. Subscription — the recurring annual payment for the Service.
3. Formation of the contract
The contract is formed when the order is completed and payment is successfully processed through the payment provider Stripe. By submitting the order, the Customer confirms that they have read and agree to these Terms & Conditions. The Service is provided immediately after payment at the Customer's express request.
4. Description of the Service
The Service includes: creating a Website based on the materials provided by the Customer, hosting the Website on the Provider's infrastructure, registering a .com domain in the Customer's name, and website edits as described on the WebSmoothly website. The specific scope of the Service corresponds to the offer on the WebSmoothly website at the time of the order.
5. Price and payment
The current price of the Service is USD 59 per year and is also stated on the Provider's website. The Subscription renews automatically each year. Payment is processed through the payment provider Stripe. Payment confirmations and invoices are available in the subscription management area. The Provider reserves the right to adjust the price for the following subscription period. The Customer will be notified of any price change by email at least 30 days before the Subscription renews.
6. Domain registration and ownership
The .com domain is registered in the Customer's name through a third-party domain registrar, whose terms apply to the registration and which the Customer accepts by placing the order. The domain remains the Customer's property. On termination of the Service, the domain is transferred to the Customer on request. The domain registration fee is non-refundable — if the Service is refunded, the domain amount is deducted (see Article 9).
7. Website edits
The Subscription price includes 30 website edits per year, unless the current price list states otherwise. An edit is a small content change — for example a text change, an image swap, or an update to contact details. Unused edits do not carry over to the next period.
8. Customer obligations and prohibited content
The Customer agrees to use the Service in accordance with applicable law. It is prohibited to publish content on the Website that: (a) violates applicable law, (b) infringes the rights of third parties, including copyright, (c) is fraudulent, misleading, or deceptive, (d) contains malware, phishing, or other harmful code, (e) promotes hatred, violence, or discrimination, or (f) contains illegal pornography. If prohibited content is found, the Provider may suspend the Website immediately, without prior notice and without any right to a refund. The Customer is responsible for all content published on their Website.
9. Cancellation and refunds
The Customer may cancel the Service at any time in the subscription management area. After cancellation, the Website stays active until the end of the paid period. The Provider will send the Customer the source code of the Website on request. The Customer may request a refund for the unused part of the Subscription. The domain registration fee is non-refundable, as it is a non-recoverable cost paid to a third-party service (the domain registrar). The refund covers the pro-rated Subscription amount after the domain cost is deducted. Refunds can be requested by email at hello@websmoothly.com.
10. Rights to content
The Customer keeps all rights to the content (text, images, logos) they provide for publication on the Website. The Customer grants the Provider a non-exclusive license to use this content for the purpose of providing the Service. The technical implementation of the Website (code, template, structure) is the Provider's property. On termination of the Service, the Provider will make the source code of the Website available to the Customer on request for further use.
11. Liability
The Provider will make reasonable efforts to keep the Service available and secure but does not guarantee uninterrupted availability. The Provider is not liable for damage caused by a service outage, data loss, unavailability of the Website, or the actions of third parties (domain registrar, payment provider). The Provider's total liability is limited to the amount of the Subscription paid by the Customer for the current period. The Provider is not responsible for the content of the Customer's Website or its compliance with the law.
12. Privacy
The Provider processes the Customer's personal data (name, email, phone, billing address, company ID) for the purpose of providing the Service, billing, and domain registration. The legal basis for processing is performance of the contract. Data is shared with the following processors: Stripe (payments), the domain registrar (domain registration), and Cloudflare (hosting). Under the EU General Data Protection Regulation (GDPR), the Customer has the right to access, correct, delete, and port their data. To exercise these rights, contact hello@websmoothly.com.
13. Communication
All communication between the Provider and the Customer takes place electronically by email. The Customer agrees to receive notifications, invoices, and information about changes to these Terms at the email address given in their account.
14. Changes to these Terms
The Provider may change these Terms. The Customer will be notified of any changes by email at least 30 days in advance. If the Customer does not agree with the changes, they may cancel the Service before the changes take effect.
15. Final provisions
These Terms are governed by the laws of the Czech Republic, where the Provider is established. Matters not covered by these Terms are governed by Act No. 89/2012 Coll., the Czech Civil Code. Any disputes will be resolved by the competent courts of the Czech Republic. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions stay in effect. To contact the Provider: hello@websmoothly.com.